Our Process

Translation Project Processes

Overview of Our Project Team Structure and Processes

Each translation and localization project includes:

• • A dedicated project manager, your one-point-of-contact for all project-related questions, information, and status reports

  • A team of native translators, reviewers and proofreaders with experience in the specific industry sector

  • Client-specific translation memories and term bases, built with your terminology and style preferences

  • Customized style guide with instructions for internal and external team members

  • Comprehensive linguistic quality assurance controls

Detailed View of Our Project Team Structure and Processes 

1. Project analysis, upon request for quotation from client

• • Analyzing files and reference material received from client

  • Confirming client requirements and objectives

  • Evaluating cost and time frame for the requested services

2. Project preparation, after order confirmation from client

• • Organizing and assigning internal and external resources

  • Defining project schedule and milestones

  • Researching terminology and creating translation memories

  • Pre-translation activities (e.g., reviewing content to ensure translatability or preparing files for conversion in translatable formats)

3. Translation, editing and proofreading (TEP process)

• • Translation is performed by a native speaker in the target language, who is experienced in the specific subject of the material to be translated.

  • Review and editing of the initial translation by a second native speaker to ensure fidelity to the original copy, accurate meaning of the translation, and consistency in style and terminology.

  • Proofreading the final translation performed by a third native speaker to ensure the correctness of text (sentence structure, spelling, capitalization, punctuation, abbreviations, etc.). We meet ISO 17100 process standards and are certified to that standard.

4. Post-translation activities (if required by the client)

• • Conversion of translated files to original format or multiple other formats

  • Desktop and/or online publishing

  • Editing of screen captures or images

5. Delivery of finalized files to the client

Post-Project Activities

• • Updating/cleaning up translation memories and term bases

  • Assessing customer satisfaction

  • Archiving project files and customer requirements, instructions and e-mail exchange