About us

This is Us

LWT Communications has been providing complete and customized translation services that enable corporations to communicate more effectively in the global marketplace for over three decades.

Our clients – some of which are listed on the Fortune 100 list – have enabled us to develop expertise and specialize in various fields of translation. In addition to translation, our range of language services also includes software localization, desktop and online publishing, eLearning and video localization, project management, and consulting services. We act as partners with our clients to fully understand their processes and their translation needs.

We Keep on Top of Translation Technology

Efficiency is key in meeting our client’s expectations and requirements. That is why we use advanced translation technology to streamline project workflows, eliminate duplication of effort, ensure high quality translations, and speed up the time to delivery. We meet our deadlines and we keep our promises.

Do you think of your translated documents as an asset, as part of your company’s intellectual property? We do.

We know that you have made an investment in translation. That is why we use advanced translation management systems like Plunet and XTRF, and translation memory technology like memoQ and Trados to help you get the best return on that investment.

Commitment to Excellence

We know that translation errors can lead to serious misunderstandings. That is why we guarantee accuracy and consistency.

We know that your marketing and communications teams have already invested time and money creating effective print and web materials. That is why we ensure that our translations reflect your brand identity, your positioning, and the spirit in which you do business.

Commitment to Service

Our project management is seamless. We stay on top of the details, while you stay in control. We do not ask you to learn our business — our job is to understand your business. And to deliver what we promised. On time. Every time.

Turnaround Time

Due to the strategic location of our three global offices (Toronto, Canada / Lisbon, Portugal / Brussels, Belgium), we can offer you 24-hour service. If you send us a rush translation at 5:00 pm, we can turn it around by 9:00 pm the next morning.

Confidentiality

Our team has often access to confidential and sensitive information. We are committed to protecting the confidentiality of all information related to our clients, the client contacts, and the translatable source material. LWT Communications shall not publicly divulge in any way this information without previous written authorization from the client.

All our internal and external collaborators are required to sign a confidentiality agreement with LWT Communications when they join the company or start working on a project with us.

Paperwork containing any information related to our clients is destroyed separately. Our premises and IT infrastructure are highly secure.

At LWT Communications, we aspire to make human connections that last. Some of our clients have been with us for over 30 years. We go the extra mile – from providing a project manager for every project, to understanding the client’s needs in an ever-changing marketplace. We are sure you will enjoy your experience with LWT Communications.

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